Terms and Conditions
Welcome to JJ Signature. These Terms and Conditions govern your use of our website www.jjsignature.com and any purchases made through it. By accessing or using our site, you agree to be bound by these Terms. Please read them carefully before placing an order.
1. General Information
JJ Signature is a jewelry brand based in Lebanon, specializing in made-to-order jewelry pieces.
By using our website, you represent that you are at least 18 years of age or have the consent of a parent or guardian to use this site.
2. Products
All our jewelry items are made-to-order and crafted with care according to the specifications provided at the time of purchase.
We make every effort to display product images, colors, and descriptions accurately, but slight variations may occur due to lighting, screen differences, or the handmade nature of the products.
3. Orders and Acceptance
When you place an order on our website, you will receive a confirmation message acknowledging receipt. This confirmation does not mean your order has been accepted.
We reserve the right to accept or refuse any order at our discretion, for reasons including product availability, incorrect pricing, or suspected fraudulent activity.
4. Pricing and Payment
All prices listed on jjsignature.com are in Lebanese Pounds (LBP) unless otherwise stated.
Payment is accepted via Cash on Delivery only. You agree to pay the full amount upon delivery of your order.
Prices and availability of products are subject to change without prior notice.
5. Shipping and Delivery
JJ Signature currently delivers within Lebanon only.
Estimated delivery times (3-5 Business Days) may vary depending on the location and nature of your order. We strive to deliver your jewelry as soon as possible, but we are not responsible for delays caused by third-party couriers, weather, or other factors beyond our control.
6. Returns and Exchanges
Because our jewelry pieces are made-to-order, all sales are final.
We do not accept returns, exchanges, or refunds under any circumstances, except in cases where an exception is made solely at the discretion of the owner.
To request an exception, you must contact us within 48 hours of receiving your order, providing details and clear photos of the issue. Exceptions, if approved, will be handled individually.
7. Warranty and Repairs
JJ Signature does not offer any warranty, maintenance, or repair services after the sale.
Customers are responsible for proper care and handling of their purchased jewelry.
8. Intellectual Property
All content on jjsignature.com, including images, text, logos, product designs, and graphics, are the property of JJ Signature and are protected under Lebanese and international copyright laws.
You may not reproduce, modify, distribute, or use any content without prior written permission from JJ Signature.
9. Limitation of Liability
To the fullest extent permitted by law, JJ Signature shall not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or purchase of our products, including but not limited to damages for loss of profits, data, or goodwill.
10. Privacy and Personal Information
We respect your privacy and are committed to protecting your personal information. Any data collected through our website is used solely to process orders and provide customer support.
For more details, please review our Privacy Policy.
11. Governing Law
These Terms and all transactions on jjsignature.com are governed by and construed in accordance with the laws of Lebanon.
Any disputes shall be resolved exclusively by the competent courts of Beirut, Lebanon.